Technical Support (Automotive)

Posted on 04/09/2018 13:00:00

The company is a stimulating and challenging place to work and due to our continued growth and development, we are now looking to add to our Technical Support team to work in our friendly and fast paced environment to work alongside the existing team.

We are keen to speak to enthusiastic people who ideally have some automotive technical experience.

In return you will receive a competitive salary dependent on experience.

You will also receive many other benefits working for the Tool Connection including:
  • 25 days holiday plus the standard 8 bank holidays
  • Birthday Day off
  • Sick Pay (after a qualifying period)
  • Free Staff Parking
  • Staff Discount
  • Pension Scheme
  • Healthcare cash plan
  • Life assurance scheme
  • As well as other incentives, rewards and staff social events.

The role is 37.5 hours per week 08.30 – 17.00, working Monday – Friday.

To work as part of Technical Support to assist the Internal Sales Team to provide technical support to Customers and Internal / External sales staff.

To review, research and add to the company’s product information.

Reporting into the Sales Office Supervisor and the Product Development Manager. This is a predominantly desk / telephone role with the need to liaise with other departments to obtain information as necessary.

Required Skills:
Previous experience of working within a technical/sales environment.

Practical experience of vehicle servicing & repair, either in the work place or as a hobby.

Excellent computer skills to include both Word and Excel plus excellent communication and telephone skills.

Analytical and methodical to enable thorough research and manipulation of data. Positive attitude to team work with a helpful / polite manner to both customers and colleagues.

Desirable Skills:
Knowledge & working experience within the automotive tool sector

A working knowledge of TecDoc and Autodata.

To apply, please send us a copy of your CV together with a cover letter stating your salary exceptions to 

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

Application Form

Download our Application Form

All Application forms should be sent to

HR Manager

The Tool Connection Limited
Kineton Road
CV47 0DR

 01926 815000